Last updated: 4 October 2026.
These terms are an agreement between you and Joseph McIlhargey, a sole proprietor doing business as CampaignKoi ("CampaignKoi", "we", "us"). They cover CampaignKoi's website and web app, including its connection to your Shopify store (the "Service"). By creating an account or installing the app, you accept them for yourself and for the business you represent.
CampaignKoi helps you make pages for your Shopify store. Koi, our AI assistant, drafts and edits pages; you edit them in Studio; and you decide what to publish to your theme. The Service is for business use, not for consumers.
- You must be at least 18 and authorized to accept these terms for your business.
- Keep your sign-in secure. You're responsible for all activity in your workspaces.
- Workspace owners and admins decide who has access and which store is connected. One Shopify store connects to one workspace.
- Everything Koi produces is an AI-generated draft, and we don't warrant that it's accurate, complete, original or lawful. It can be wrong, and may resemble content made for others.
- Koi doesn't fact-check what it writes. Price elements on published pages show prices live from your Shopify store, and review and rating elements use your store's data or are marked placeholders that can't be published. Everything else, including product claims, comparisons, availability and legal or health statements, is yours to check.
- Review everything before you publish. Publishing is your decision. You're responsible for your store, what you publish and complying with the laws that apply, including advertising, consumer-protection and privacy laws.
- You authorize us to read the store data you grant through Shopify's permissions, as our Privacy Policy describes.
- Nothing is published without your approval. When you publish, you authorize us to write the approved pages, theme files, template assignments and files to the theme you choose. We keep a copy of any original theme file we replace, but you're responsible for backing up your theme and store.
- Uninstalling doesn't remove pages already published. Before you uninstall, you can remove Koi's files from your themes in the app's settings. After you uninstall, removing them is up to you.
- You own the content you create or upload, the output Koi makes for you (to the extent the law allows) and your store data ("Your Content"). You confirm you have the rights to what you upload and to the instructions you give.
- You give us a limited, non-exclusive, worldwide, royalty-free license to host, copy, process, transmit and display Your Content, and to send it to our service providers, only to provide, secure and support the Service for you.
- We don't use Your Content to train AI models.
- If you send us feedback, we may use it without any obligation to you.
- The Service, its software, templates, design presets and bundled fonts belong to us or our licensors. These terms give you no other rights in them.
- Published pages may include our code and styles. You may use them on your store while you use the Service, and they may stay in your theme after you stop. Bundled fonts keep their own licenses, which are delivered with them.
- Plans, prices and what each plan includes are shown in the app and on our Shopify App Store listing. Shopify bills you, and Shopify's terms apply to charges.
- Plans include the AI allowance shown in the app. When it runs out, Koi's AI pauses until the allowance renews or you change plans; there are no overage charges. Free-plan AI can also pause when a service-wide limit is reached.
- A free trial, when offered, becomes the paid plan you chose when it ends, unless you cancel first.
- Plans renew each billing period until you cancel. Fees aren't refundable, except where the law requires it or we agree in writing.
- We'll tell you before a price change applies to your plan.
Don't use the Service to:
- create or publish content that's unlawful, deceptive, defamatory, infringing or harmful, including fake reviews, false prices or unsupported health claims;
- break Shopify's terms or our AI providers' usage policies;
- send spam or malware, or attack, probe or overload the Service;
- scrape or copy the Service, or reverse engineer it except as the law allows;
- upload sensitive personal information, such as health or financial details about individuals;
- resell or sublicense the Service without our written permission, or get around plan allowances or limits.
Our Privacy Policy explains how we handle personal information. Our Data Processing Addendum is part of these terms and applies when we process personal data on your behalf.
- You can stop at any time by uninstalling the app or asking us to close your account.
- We may suspend or end your access, in whole or in part, if you breach these terms, if your use creates risk or possible liability for us, others or the Service, or if the law or Shopify requires it. When we reasonably can, we'll give notice first and a chance to fix the problem.
- We may change or stop any feature. If we stop the Service entirely, we'll give reasonable notice.
- After termination, we delete your data as our Privacy Policy describes. Sections 3, 5, 6 and 11 to 16 survive.
The Service and all output are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that the Service will be uninterrupted or error-free, or that published pages will achieve any result. We're not responsible for Shopify, our AI providers or other third-party services, or for changes they make.
To the extent the law allows:
- neither of us is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales, goodwill or data, except for your obligations under section 13 or a breach of section 8;
- our total liability for all claims relating to the Service is limited to the greater of the fees you paid for the Service in the 12 months before the event giving rise to the claim, or US$100. Where the law doesn't allow that limit, our liability is limited to the minimum amount the law allows.
These limits apply whatever the legal theory, even if we were told the damage was possible. Some jurisdictions don't allow them, so they may not apply to you in full.
You'll defend, indemnify and hold us harmless against third-party claims, and related losses, costs and reasonable legal fees, arising from:
- Your Content, or anything you publish using the Service;
- your store, your products and your dealings with your customers;
- your breach of these terms or of the law.
These terms are governed by the laws of the State of California, excluding its conflict-of-law rules. Disputes go to the state or federal courts located in California, unless the law where you live requires otherwise.
We may update these terms. If a change is material, we'll tell you in the app or by email at least 14 days before it takes effect. Continuing to use the Service after that means you accept the change; if you don't accept it, stop using the Service.
- These terms, including the Data Processing Addendum, are the whole agreement between us about the Service.
- If a provision is unenforceable, the rest still applies.
- Not enforcing a right doesn't waive it.
- Neither of us is liable for delays or failures caused by events beyond our reasonable control.
- You may not assign these terms without our consent. We may assign them as part of a business transfer.
- We send notices to your account email or in the app. Notices to us go to info@campaignkoi.com.